No Hassle Return & Refund Policy
NO RESTOCK FEES & S&H charges
If your order arrives and it is not right, we'll fix it, NO NONSENSE, we promise.
Doesn't fit or just not happy with it? You can return any new, unused and unaltered item within 30 business days of receipt of your item. We will issue a full refund to your original payment method.
We didn't charge you for Shipping and Handling, so we will not charge any S&H and we will not deduct any charges for standard shipping when returning a product. Priority and express fees are nonrefundable.
Refund Policy
· Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
· Once your return is received and inspected by popblossom (usually within 24 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
· For wire transfer payments, all refunds will be issued to store credit.
· You are responsible for all shipping costs associated with getting your order back to our California warehouse.
· See below for instructions on where/how to get your return order back to us. Items should not be shipped back to the manufacturer; all returns need a RA (Return Authorization) number and will need to be returned to popblossomin California.
Return Shipping Options
· For customers in any location, you have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method which includes tracking and insurance for your return shipment.
· All shipments must be made prepaid; packages shipped COD will be rejected.
· Any Refused, Undelivered, or Abandoned package will be subject to a $10 Service Fee.
Used or Damaged Merchandise
· Any merchandise or parts which shows signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.
· Craigslist, eBay and online forums are excellent resources if you have a used item you do not want that can no longer be returned to PopBLossom.
International Shipping
We no longer ship international. We only ship domestic.
***effective immediately, we no longer ship to European Union. ***
Order Cancellation / Modifications
· If you change your mind, act quickly! We turn around and process orders extremely quickly, usually within 12 hours after your order has been placed.
· Orders can be modified or cancelled only while their status is labeled "In Process." Once an order has been "Sent to Warehouse," it cannot be cancelled or modified, as the order has been processed by our warehouse and we are awaiting tracking information.
Damaged Goods:
· Please let us know ASAP if any goods arrive damaged (within 24 hours of receipt of the merchandise). Please keep all original shipping containers and take pictures if possible. Damaged goods claims are handled through the shipping carrier (UPS, FedEx, USPS, OnTrac). We will assist our customers in these claims. We only ask that customers be patient as sometimes this process can take longer than any of us would like!
If your order arrives and it is not right, we'll fix it, NO NONSENSE, we promise.
Doesn't fit or just not happy with it? You can return any new, unused and unaltered item within 30 business days of receipt of your item. We will issue a full refund to your original payment method.
We didn't charge you for Shipping and Handling, so we will not charge any S&H and we will not deduct any charges for standard shipping when returning a product. Priority and express fees are nonrefundable.
Refund Policy
· Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
· Once your return is received and inspected by popblossom (usually within 24 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
· For wire transfer payments, all refunds will be issued to store credit.
· You are responsible for all shipping costs associated with getting your order back to our California warehouse.
· See below for instructions on where/how to get your return order back to us. Items should not be shipped back to the manufacturer; all returns need a RA (Return Authorization) number and will need to be returned to popblossomin California.
Return Shipping Options
· For customers in any location, you have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method which includes tracking and insurance for your return shipment.
· All shipments must be made prepaid; packages shipped COD will be rejected.
· Any Refused, Undelivered, or Abandoned package will be subject to a $10 Service Fee.
Used or Damaged Merchandise
· Any merchandise or parts which shows signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.
· Craigslist, eBay and online forums are excellent resources if you have a used item you do not want that can no longer be returned to PopBLossom.
International Shipping
We no longer ship international. We only ship domestic.
***effective immediately, we no longer ship to European Union. ***
Order Cancellation / Modifications
· If you change your mind, act quickly! We turn around and process orders extremely quickly, usually within 12 hours after your order has been placed.
· Orders can be modified or cancelled only while their status is labeled "In Process." Once an order has been "Sent to Warehouse," it cannot be cancelled or modified, as the order has been processed by our warehouse and we are awaiting tracking information.
Damaged Goods:
· Please let us know ASAP if any goods arrive damaged (within 24 hours of receipt of the merchandise). Please keep all original shipping containers and take pictures if possible. Damaged goods claims are handled through the shipping carrier (UPS, FedEx, USPS, OnTrac). We will assist our customers in these claims. We only ask that customers be patient as sometimes this process can take longer than any of us would like!
We love new projects!
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***effective immediately, we no longer ship to European Union. ***
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